Dear Sir or Madam,
I bought a pair of leather shoes from your shop at Nov 8, 2014, and the order number is 199**472. However, when I opened the package, I found the two shoes are not the same size, which is showed in the picture below. I know this kind of shoes are out of stock, so I want to return the shoes and get my money back. I would appreciate it if you tell me the detailed return process.
I am glad to hear from you. I live in a small town in China, where no UPS can be found. Other expressages will be much more expensive as it is a international shipping. My oversea friend brought this shoes to me, and now he left. So I dont know how to ship this shoes to you.